Haseer Heritage Privacy Notice
Haseer Heritage respects your privacy. Our Privacy Notice describes the types of information we gather online, and in other interactions we have with our customers. This Privacy Notice also describes how we use, disclose and otherwise manage this information. Please read this Privacy Notice carefully. This Privacy Notice may be updated from time to time. Accordingly, you should check the date of this Notice (which appears at the top of this page) and review any changes since the last version. Your continued use of the Site following any modifications demonstrates your agreement to such changes. If at any time you do not agree to the terms of this Privacy Notice, please do not use this Site or provide us with personal information when shopping in our Stores.
Collection and Use of Information: Haseer Heritage, or a third-party service provider acting on our behalf (“Service Provider”), may collect and use information from and about you as described below.
Personal Information: Haseer Heritage may collect personal information from you in various ways, including when you (1) order or purchase products, or services from us; (2) register with us on our Site to shop or participate in our online community; (3) sign up for newsletters, emails or other communications from Haseer Heritage; (4) participate in surveys, contests, sweepstakes or promotions; (5) utilize our Email to a Friend feature; or (6) request information from us or otherwise contact us. The personal information we collect may include your name, email address, mailing address, telephone number, mobile telephone number, payment card information, birthday and gender. We use information from and about you: (1) to process and administer payments or returns, provide services and communicate with you about your purchases; (2) to improve your shopping experience and help us target specific products and services to you; (3) to respond to your inquiries; (4) to communicate with you about our products and services; and (5) to help us develop and improve our Site tailor our Site your interests.
Website-Related Information: Haseer Heritage may collect additional information from you, including—but not limited to—your browser type, operating system, Internet Protocol (IP) address, domain name from which you access the Site and service provider, as well as information about your browsing behavior, such as the date and time you visited the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other Site usage data. We use this information: (1) to review the usage and operations of our Site and services; (2) to address problems with our Site, our business or our products and services; and (3) to protect the security or integrity of the Site and our business. For example, we use a Service Provider to help us measure the effectiveness of our advertising and how visitors use our Site.
Sharing Information with Third Parties: Haseer Heritage does not share, sell or trade your personal information gathered online with third parties, except with your consent or as described in this Privacy Notice. Haseer Heritage also does not contribute to or participate in cooperative databases, which give third parties access to such personal information. We may share your information with our Service Providers that provide internal business, professional or technical-support functions for Haseer Heritage. Your personal information may be maintained and processed by these Services Providers in Canada. Our Service Providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes. Haseer Heritage and our Service Providers may share your personal information if such action is required for Haseer Heritage or any of our Service Providers to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative or investigative request from a law-enforcement agency. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims or as otherwise permitted by applicable Canadian law. In addition, we may share your personal information if we or any of our Service Providers believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public. During the normal course of our business, Haseer Heritage may sell or purchase assets. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties
Security: Protecting your order information is a priority for us. We have taken reasonable physical, administrative and technical steps designed to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures. We have personal-information retention processes designed to retain personal information of our customers no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Access to Information: You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may access, update and correct some of your personal information online if you have registered for a Haseer Heritage Account. Otherwise, you may do so by emailing or writing to us at the contact information set out in the Contact Us section below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
Terms Of Sale
Shopping Information: You do not need to have an account to place an order on the Site. The receipt of your order will be confirmed via an automatic email to the email address associated with your account (or, if you do not have an account, to the email address you provide to us when you place your order). Such email is a confirmation that your order has been received by Haseer Heritage Jewelry but does not constitute an acceptance of your order. A shipping confirmation email will be sent to confirm that your order has been accepted and that the order has been shipped.
You will not be able to make changes to your order once you have submitted it. You may be able to cancel your order if we have not yet started to process it. You can confirm the status of your order by calling Haseer Heritage Jewelry or filling a contact us form online. Haseer Heritage Jewelry reserves the right, at its sole discretion, to cancel or refuse any order for any reason. Some situations that may result in your order being cancelled or refused are: (i) limitations on quantities available for purchase; (ii) inaccuracies or errors in product or pricing information on the Site; or (iii) our inability to confirm or obtain authorization for charges to your credit card. We may also require additional verifications or information before accepting any order. Haseer Heritage Jewelry will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit in the amount of the charge to your credit card.
Prices and Currency: The prices displayed on the Site are shown in Canadian dollars. Shipping and handling fees and taxes are also applicable. You are responsible for the payment of any shipping and handling fees and any federal or provincial taxes that may apply to your order. These fees and taxes are added to the order price during the checkout process.
Payment Method: You may pay for your order using Paypal, MasterCard and Visa. When paying by credit card, your name and billing address must match the address on file with the card issuer.
In all cases, you authorize Haseer Heritage Jewelry to charge the applicable payment method the total amount of your order, including applicable taxes and shipping and handling fees. You represent and warrant that you are the holder of the applicable card or account. If your payment method cannot be validated or processed, your order will not be shipped and Haseer Heritage Jewelry will have no obligation to fulfil your order.
Promotion Codes: Only one promotion code may be used per order. We reserve the right to cancel orders if an unauthorized promotion code is used.
Shipping:Each address you choose to ship to, including gift-recipient addresses, is considered a separate order and is subject to applicable shipping and handling fees and taxes.
Haseer Heritage Jewelry’s goal is to get your purchase from our warehouse into your hands quickly, and that depends on a few things. Orders are shipped via a number of couriers based on size, service level selected, and geographic location. We offer two shipping services for most products:
Standard Shipping: 2 to 8 business days (plus processing time) from your order is confirmed by Haseer Heritage Jewelry.
Express Shipping: 1 to 3 business days (plus processing time) from your order is confirmed by Haseer Heritage Jewelry.
For remote locations, add 2 to 5 days to each shipping method. Haseer Heritage Jewelry works hard to get your purchase into your hands as soon as possible, but sometimes uncontrollable issues — like weather — create shipping delays. Haseer Heritage Jewelry will not be held liable for shipping delays in those cases
Haseer Heritage Jewelry is not responsible for any loss of the products following shipment from Haseer Heritage Jewelry or its agents’ facilities to your delivery address.
Free Shipping: We offer Free Shipping on Standard Ground domestically. Haseer Heritage Jewelry will charge shipping and handling fees for expedited shipping according to the delivery adresses.
Returns and Exchanges: If for any reason you are not 100% satisfied with your purchase you may return the item in it’s original condition and packaging with appropriate original documentation within 30 days of the date of purchase or shipment.
Purchases made on haseerheritagejewelry.com site MUST be returned to the warehouse. To arrange a return please contact a customer service at 1-888-506-3731 (Monday to Friday 9:00am -5pm EST). A customer service agent will validate your purchase and qualification for return.
- No refunds on sale items
- The expedited shipping charges are non-refundable.
- Shipping charges to return any item are at the customer’s expense.
- Custom designed merchandise and special ordered items cannot be returned or exchanged.
- Any item that has been modified (resized) or is not in resale condition will not be eligible for refund or exchange.
For returns made through haseerheritagejewelry.com we will email confirmation when your item has been received and your refund will be processed within 3-4 business days.
How to package your return:
- Include your receipt as packing slip
- Circle items your are returning
- Ship your item(s) back via a preffered courier; Canada Post, UPS or Fedex.
- Pack items as received, with all receipts, warranties and appraisal cards inside the courier box.
Ship item(s) to:
Haseer Heritage Jewelry
6- 6150 Highway 7
Woodbridge, ON L4H 0R6
Your satisfaction is very important to us. If you have any questions, please email us at firstname.lastname@example.org .
Availability And Descriptions: The purchase of products on the Site is subject to availability. In the event that the product you request is not available at the time of your order, Haseer Heritage Jewelry will have no obligation to fulfill your order and you will have no obligation to pay Haseer Heritage Jewelry for the order. Adding products to your Shopping Bag or Wish List does not guarantee availability at the time of your order.
Although we strive to update and keep accurate product and pricing information on the Site, errors and/or omissions may occur. In the event that an item is listed at an incorrect price or with incorrect information, Haseer Heritage Jewelry shall have the right, at its sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced and Haseer Heritage Jewelry elects to refuse or cancel your order, we will notify you of such refusal or cancellation.
PRODUCTS DISPLAYED ON THE WEBSITE MAY NOT BE AVAILABLE AT ALL TIMES. PRODUCTS AND PRICES MAY BE CHANGED. PRODUCTS MAY BE SUBSTITUTED OR DISCONTINUED AT ANY TIME. WHILE WE ATTEMPT TO PROVIDE AN ACCURATE DESCRIPTION OF ITEMS AVAILABLE FOR PURCHASE ON THE WEBSITE, WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY OR CURRENCY OF SUCH DESCRIPTIONS.
Quantity Limits: Haseer Heritage Jewelry reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household and per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to you should such limits be applied. Haseer Heritage Jewelry also reserves the right, at its sole discretion, to prohibit sales to dealers or resellers.
Limitation Of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, HASEER HERITAGE JEWELRY DISCLAIMS ALL WARRANTIES WITH RESPECT TO ITS PRODUCTS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.
Applicable Law: These Terms of Sale will be governed by the laws of the province of Ontario and the laws of Canada applicable therein unless the applicable laws of your province of residence require that the laws of such province govern, in which case, the laws of such province are to govern. The exclusive jurisdiction for any claim, action or dispute with Haseer Heritage Jewelry or relating in any way to your use of the Site or a purchase made on the Site will be in the courts of the province of Ontario unless required otherwise by applicable laws of your province of residence.
Changes: The Terms of Sale applicable to your order are the Terms of Sale in effect on the date that you place your order, as made available to you when you complete the checkout process. Haseer Heritage Jewelry may modify its Terms of Sale from time to time in accordance with applicable laws. Any such modification will apply to any order placed after the effective date of the modification. Therefore, each time you place an order with Haseer Heritage Jewelry, you represent that you have accessed, read and accepted the Terms of Sale applicable to and governing that order.
Notice: Notices to you may be made via email or regular mail or in cases of changes to these Terms of Sale, by posting notices or links to such revised Terms of Sale on the Site itself.
Contact Us: Email us at email@example.com or simply fill out a contact us form on our website.
Ownership and Protection of Content: The Site is owned and operated by Haseer Heritage Jewelry. The content on this Site, such as text, graphics, images, photographs, illustrations, trademarks, trade names, service marks, logos, audio or video materials, information obtained from Haseer Heritage Jewelry’s licensors or other third parties, and other materials (“Contents”) is protected by copyright, trademark and other intellectual property or other proprietary laws under both the Canadian and foreign laws. All of the Contents are the property of their respective owners. Nothing on this Site shall be construed as granting, by implication, estoppel or otherwise, any license or right to use the Contents without Haseer Heritage Jewelry or its licensors’ prior written consent, except as otherwise described herein. Title to the Contents remains with Haseer Heritage Jewelry or its licensors.
Product Information: The Site displays products available for purchase online and for delivery to most locations in Canada. See our Terms of Sale for more information on where we can ship products. The prices displayed on the Site are quoted in Canadian dollars and are valid and effective only in Canada. The technical specifications and settings of your computer and its display could affect the accuracy of the colors of products displayed on the Site. PRODUCTS DISPLAYED ON THE SITE MAY NOT BE AVAILABLE AT ALL TIMES. PRODUCTS AND PRICES MAY BE CHANGED, AND PRODUCTS MAY BE SUBSTITUTED OR DISCONTINUED AT ANY TIME. WHILE WE ATTEMPT TO PROVIDE AN ACCURATE DESCRIPTION OF ITEMS AVAILABLE FOR PURCHASE ON THE SITE, WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY OR CURRENCY OF SUCH DESCRIPTIONS. ALL OTHER TERMS AND CONDITIONS GOVERNING THE PURCHASE OF ANY PRODUCT ON THE SITE ARE AVAILABLE IN THE TERMS OF SALE.
Registration, Accounts and Passwords: You are not required to create an account to browse the Site or to make purchases on the Site. However, to access additional features of the Site, you may be asked to register and create an account. In consideration for your use of these additional features on the Site, you agree to provide true, current, complete and accurate information as requested on any registration form to which this Site may direct you, and to update that registration information as soon as possible after any information on such registration form changes. If you register and create an account on the Site, you agree to be responsible for: (a) maintaining the confidentiality of passwords or other account identifiers which you choose, and (b) all activities that occur on the Site when logged in using such passwords or account identifiers. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, please notify Haseer Heritage Jewelry immediately. Haseer Heritage Jewelry will assume that any communications Haseer Heritage Jewelry receives under your password-protected account have been made by you unless Haseer Heritage Jewelry receives notice otherwise.
Applicable Laws: These Terms of Sale will be governed by the laws of the province of Ontario and the laws of Canada applicable therein unless the applicable laws of your province of residence require that the laws of such province govern, in which case, the laws of such province are to govern. The exclusive jurisdiction for any claim, action or dispute with Haseer Heritage Jewelry or relating in any way to your use of the Site or a purchase made on the Site will be in the courts of the province of Ontario unless required otherwise by applicable laws of your province of residence.